This update is in reference to Ethical Host’s annual donation of 10% of pre-tax profits (for the 2019 tax year) to community organizations.  We normally send out a survey during the summer for customers to vote on their preferred organizations to support.  However, due to the circumstances this year there was not enough time to get the vote setup.

Meridian Credit Union emailed a month ago offering to match donations to 2 organizations focused on helping people impacted by the pandemic. This means EthicalHost’s donation will be DOUBLED this year!  Given the unusual year and this opportunity, we decided to direct EthicalHost’s donation to the Meridian matching program to ensure more of an impact.  We will return to our normal voting process next year and appreciate everyone’s understanding this year.

More information about the two organizations can be found below and on our website:

• HelpAge Canada –  https://helpagecanada.ca/

This organization ensures that healthy meals, groceries, personal care, supplies, and social support reach isolated and vulnerable seniors during the pandemic. It also provides personal protection equipment for volunteers and health care workers.  As the COVID-19 emergency continues they are also focusing on keeping vulnerable seniors connected to their support and loved ones, and helping them access needed health care and supplies.

• Food4Kids Ontario –  https://www.food4kids.ca/

This organization provides meals to children from disadvantaged and low-income families. Volunteers prepare and deliver packages of healthy foods to schools and directly to children’s homes on weekends.

• $500 feeds a child for an entire school year
• $50 feeds a child for a week
• $12.50 feeds a child for a day

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Most of our latest updates have only gone out by email broadcast and not posted to the news section of our site because it was a separate system but we will work to add some of that information back into the news area as we continue to work on the site.

useful article about hosting and domains.

Thanks to all our customers for your continued support.

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The New server has support for all sorts of new goodies including SSL certificates that don’t require a dedicate IP, mongodb, opcode caching like xcache, faster Raid 10 SSD (solid state drives) and much more (see my email newsletter)

thanks to everyone for bearing with me on the migration and helping to make it go as smooth as possible. almost 50GB of data were cleared up before the move making it go a lot faster. The understanding everyone showed when some things did not work properly was extremely helpful and appreciated. This new server should prove to be more stable and much faster.

Also all hosting plans are getting an increase in the next few days as well!

as always, let me know if you have any problems.

The post New Server, New Features, Mail update appeared first on Ethical Host.

also note that your email program may have been prompted to re-enter your password so if you are still having issues now, its possible that you typed an extra letter without realizing it in the password box, in which case you should re-type your password. If you cant remember it, it can always be reset by logging into the cpanel https://cpanel.ethicalhost.ca and click on email accounts then change password.

Also note for server issues and outages, messages will usually get posted to the ethicalhost twitter account so please follow me: https://twitter.com/ethicalhost

please let me know if you have any more issues.

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My sincere apologies for this error and I am asking for a detailed report on the issue to figure out exactly what happened and will update this post with new findings.

as per my last issue, notices will be posted to twitter so please follow me https://twitter.com/ethicalhost

Thanks and Regards

John

The post December 3rd Issue appeared first on Ethical Host.

1) The DROC and iDNS send out letters in the postal mail. See this PDF for what it looks like..

2) Phishing messages
Some new message have been going around suggesting your domain is suspended and to click a link. See this PDF  for what it looks like. NetEarthOne is the registrar that I use for most domains except .ca domains so that part is real, but everything else about the message is wrong including the weird font and we will NEVER send out a message like that. It will always have EthicalHost contact information attached to the message, but even if it does, please always contact me first if you are unsure.

3) Emails from china about trademark claims
from time to time you may receive emails stating that a trademark claim has been submitted and they are offering you the ability to secure your domains in various extensions first, these are bogus scam emails and they can safely be deleted as well.

also you can be pretty sure any email starting with Dear Sir/Madam is spam.

The post News Update About Phishing and Domain scams appeared first on Ethical Host.

1) New wordpress hacked site recovery fee
It takes a lot of time and resources to fully restore and recover from a site that has been exploited and since this usually can be avoided by simply making sure your software and plugins (like wordpress and joomla) are upgraded when new versions come out, we will now be implementing a fee as follows if you want our help recovering your site:

If you have paid for the backup/restore service: $50

if you have NOT paid for the backup/restore service: $100

things included in this fee (for wordpress or other easily updated applications, things like joomla and drupal would have extra costs since they are much harder to upgrade:

• removing all current files from the web and restoring from a backup before the hack happened
• restoring the database from a previous clean backup (if you want us too, some content may be lost by this process)
• cleaning up any old/test/or backup files that are in the site
• upgrading wordpress or any other easily upgraded programs to the latest version.
• a wordpress admin login will be needed in order to upgrade and add plugins including:
  – a wordpress security plugin like ithemes security (this is my favourite one) or other top rated one
  – install the auto upgrade plugin which upgrades wordpress and all plugins automatically.
  – setup password protection on your wp-admin folder, and wp-login page for added security (this really should be done by everyone anyways!)
  – wpsmushit is a great image reduction tool that will also be added for you to help you save space on images.
• Scanning your whole website for exploits and searching all files for signs of exploits

Now I do want to say the server does protect against a lot of hacking automatically with features like modsecurity, suhosin as well as the configserver exploit scanner which picks up a lot of bad files and quarantines them automatically, however some can still get through these protections.

2) New WordPress hardening service:
For only $35 we will install important security plugins, password protect your admin folder/login page, upgrade all plugins and set them to auto upgrade in the future. We will recommend and remove any old/temp or dev sites and files from your webspace. Also we will remove any unused plugins and themes as these can also pose a security risk.

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