Due to the flexibility of the new R1Soft backup service, if you do not choose to order this add-on for your hosting plan, any customer directed restore requests will now be charged a fee of $40 per incident as this reflects the amount of admin time needed to restore files. (this includes requests for restore due to your site being hacked as a result of a compromised ftp password, insecure web scripts etc...)
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R1Soft Backup/Restore How To
The R1Soft Backup/Restore feature is available to all users that select it as a one time fee...