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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Are there any hidden costs or setup fees?
There are no hidden fees. The few setup fees we have are outlined on our Web Hosting...
Views: 328
Are your servers Unix or Windows based?
Our servers are Unix based.
Views: 330
Can I password protect directories?
Yes, you can password protect directories from within the control panel (CPanel).
Views: 307
Can I pay monthly?
You can pay monthly for the Gold plan only, the Bronze and silver have quarterly minimum...
Views: 310
Do you allow adult/gambling sites?
N0, we do not allow adult content of any nature. We also do not allow gambling sites or any other...
Views: 417
Do you offer telnet or shell access?
No, due to security reasons we do not offer telnet or shell access. You are still able to unzip...
Views: 331
How long does it take to setup my account?
Your account will be setup within 2-24 hours after ordering. We cannot offer instant...
Views: 324
Is tax added to my monthly or yearly plan?
GST/HST is added for Canadian Customers only.  For all other customers no tax is added.
Views: 323
What control panel do you use and do you have a demo?
The control panel we use is called CPanel. A demo of CPanel can be found here Login with the...
Views: 337
What forms of payment do you accept?
Currently we accept payment by Visa, MasterCard and Amex through Paypal Checkout (no Paypal...
Views: 311

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